Privacy Policy

Last Updated: February 25, 2026

1. Introduction

Welcome to Chowking UAE ("Chowking," "we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard the limited personal information you provide when you visit our website chowking.ae and submit a table reservation request or general enquiry.

Please note: Chowking UAE does not operate its own online ordering system or mobile application. If you place a food order, this is handled entirely by third-party delivery platforms (such as Talabat, Deliveroo, or Zomato), and their respective privacy policies apply to those transactions.

If you have any questions about this policy, please contact us at support@chowking.ae or call 600 560 031.

2. Information We Collect

We only collect personal information that you voluntarily provide to us. This is limited to:

  • Name: So we can address you personally when responding to your request.
  • Email address: To send you a confirmation or response to your enquiry.
  • Phone number: To follow up on your table reservation or enquiry if needed.

We do not collect payment information, create user accounts, track your location, or process any other personal data through our website.

3. How We Use Your Information

We use the information you provide solely for the following purposes:

  • Table reservations: To confirm, manage, or follow up on your dining reservation at one of our UAE locations.
  • Enquiries: To respond to your questions, feedback, or requests submitted via our website contact form or email.

We do not use your contact information for automated marketing, profiling, or any purpose beyond directly responding to your request, unless you have separately opted in to receive updates from us.

4. Legal Basis for Processing

We process your personal data on the following grounds:

  • Contractual necessity: To fulfill a table reservation you have requested.
  • Legitimate interests: To respond to enquiries you have initiated.
  • Consent: Where you have opted in to receive promotional communications from us.

5. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share it only in limited circumstances:

  • Restaurant operations staff: Your reservation details may be shared internally with the relevant restaurant location to prepare for your visit.
  • IT and communication service providers: Third parties who assist us in operating our website or email systems, bound by confidentiality agreements.
  • Legal and regulatory authorities: Where required by UAE law or a valid government request.

6. Third-Party Ordering Platforms

If you choose to order food through third-party delivery platforms such as Talabat, Deliveroo, or Zomato, please be aware that any personal data you provide to those platforms is governed by their own privacy policies. Chowking UAE is not responsible for how those platforms collect, use, or store your data.

7. Cookies

Our website may use basic cookies to ensure it functions correctly and to understand general visitor traffic patterns. We do not use cookies to track individual users for advertising purposes.

You can manage or disable cookies through your browser settings at any time. This will not affect your ability to submit a reservation or enquiry on our website.

8. Your Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request that we correct any inaccurate or incomplete data.
  • Deletion: Request that we erase your personal data.
  • Objection: Object to how we are using your data.
  • Withdraw consent: Withdraw any consent you have given at any time.

To exercise any of these rights, contact us at support@chowking.ae. We will respond within 30 days and may ask you to verify your identity before processing your request.

9. Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse, including secure email communications and restricted internal access to reservation data. While we do our best to safeguard your data, no method of transmission over the internet is completely secure.

10. Third-Party Links

Our website may contain links to third-party platforms or social media pages. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

Chowking UAE (Food Central)

📧 Email: support@chowking.ae

📞 Phone: 600 560 031

🌐 Website: www.chowking.ae