Terms and Conditions

Last Updated: February 25, 2026

1. Introduction

Welcome to the Chowking UAE website (chowking.ae). By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully before using our website.

These Terms and Conditions apply to all visitors and users of chowking.ae. If you do not agree with any part of these terms, please discontinue use of our website.

2. About Us

Chowking UAE is operated by Food Central and serves guests across the United Arab Emirates. Our website is intended to provide information about our restaurants, menu offerings, and to facilitate table reservations and general enquiries.

3. Use of the Website

By using our website, you agree to:

  • Use the website only for lawful purposes and in a manner that does not infringe the rights of others.
  • Not attempt to gain unauthorized access to any part of the website or its related systems.
  • Not transmit any harmful, offensive, or disruptive content through our website forms.
  • Not use the website for any commercial solicitation or spam.

We reserve the right to restrict or terminate access to our website at our discretion, without notice, if we believe these terms are being violated.

4. Table Reservations

When you submit a table reservation request through our website:

  • Submitting a reservation request does not guarantee a confirmed booking. A reservation is only confirmed upon acknowledgment from our team via email or phone.
  • We reserve the right to decline or modify a reservation based on availability.
  • Please arrive within 15 minutes of your reserved time. We cannot guarantee your table will be held beyond this period.
  • For any changes or cancellations, please contact us as soon as possible at support@chowking.ae or call 600 560 031.
  • Chowking UAE reserves the right to cancel a reservation in exceptional circumstances, in which case we will make reasonable efforts to notify you in advance.

5. Online Ordering via Third-Party Platforms

Chowking UAE does not operate its own online ordering system or mobile application. Food orders must be placed through third-party delivery platforms such as Talabat, Noon, Keeta, Deliveroo, Careem, and Smiles.
  • Orders placed through third-party platforms are subject to those platforms' own terms and conditions, pricing, and delivery policies.
  • Chowking UAE is not responsible for any issues arising from third-party platform transactions, including incorrect orders, delivery delays, or payment disputes.
  • For order-related concerns placed via third-party platforms, please contact the respective platform's customer support.

6. Menu and Pricing

  • Menu items and prices displayed on our website are for informational purposes and are subject to change without prior notice.
  • Prices at our restaurant locations may vary. Final pricing will be confirmed at the point of order.
  • Certain menu items may be subject to availability and may differ by location.

7. Intellectual Property

All content on this website, including but not limited to text, images, logos, graphics, and the overall design, is the property of Chowking UAE or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or use any content from this website for commercial purposes without our prior written consent. Personal, non-commercial use of website content is permitted provided you do not alter or remove any copyright or trademark notices.

8. Accuracy of Information

We make reasonable efforts to ensure the information on our website is accurate and up to date. However, we do not warrant that all content is free from errors or omissions. We reserve the right to update or correct information at any time without prior notice.

9. Limitation of Liability

To the fullest extent permitted by law, Chowking UAE and Food Central shall not be liable for:

  • Any loss or damage arising from your use of, or inability to use, our website.
  • Any inaccuracies or errors in the content of the website.
  • Any issues arising from third-party platforms or services linked from our website.
  • Any interruption, suspension, or termination of the website.
Your use of the website is at your own risk.

10. Third-Party Links

Our website may contain links to third-party websites or platforms, including delivery apps and social media. These links are provided for your convenience only. We do not endorse or take responsibility for the content, privacy practices, or terms of those third-party sites. We encourage you to review their terms and policies before use.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference. Please review our Privacy Policy at chowking.ae/privacy-policy to understand our practices.

12. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with a revised "Last Updated" date. Your continued use of the website after any changes constitutes your acceptance of the updated terms.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of the UAE.

14. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

Chowking UAE (Food Central)

📧 Email: support@chowking.ae

📞 Phone: 600 560 031

🌐 Website: www.chowking.ae